Privacy Policy

This Privacy Policy applies to all services and products provided by VBC GUESTHOUSE. To seek clarification of any point contained herein, please contact us online or write to us at:

3 Von Braun Hill
Empangeni, 3880
South Africa


This Privacy Policy outlines all aspects of what data VBC GUESTHOUSE may receive about you and how, and your rights regarding that collection. VBC GUESTHOUSE we will never sell, rent, trade or license, in whole-part or piecemeal, any information that we hold about or relating to you, gathered through intent or passively, to any third-party and that access to your information within VBC GUESTHOUSE will be restricted and accessible only where necessary to the function for which it was collected.

Data handling principles

VBC GUESTHOUSE collects data...

  • For the effective provision of its services;
  • To ensure the integrity of its systems and the safety of its employees;
  • To prevent unauthorised access to and abuse of VBC GUESTHOUSE's resources and data.

VBC GUESTHOUSE does not...

  • Cross-reference or collate passed and passive data to generate "user profiles";
  • Seek any more information except than that which is absolutely necessary for the desired function to be carried out;
  • Place "cookies" (small text files) on your system for any reason.

Data we collect

Passed data is information about yourself that you actively and wilfully pass to us by explicitly engaging with active functions of the VBC GUESTHOUSE site, such as writing to us through our contact form or becoming a client. Any passed information relating to a person or organisation other than your own self that VBC GUESTHOUSE can reasonably assume that entity would find it disagreeable for VBC GUESTHOUSE to hold shall have that information removed from VBC GUESTHOUSE's systems as soon as possible.

Passive data covers all data that we receive about you through your casual engagement with VBC GUESTHOUSE, including: the type of device you are accessing the site through; your browser; and your connection speed; in some cases, this information may be collected in conjunction with external resources.

Data security

VBC GUESTHOUSE take all reasonable physical and digital precautions to ensure the integrity of your data against modification, disclosure or destruction, at least as carefully as it would for its own data. Should any unauthorised access occur, accidentally or otherwise, VBC GUESTHOUSE will seek to immediately notify any concerned parties and advise them of remedial action.

VBC GUESTHOUSE enforces strict data handling and management practices among all its employees, and has guidelines on disciplinary action up to contract termination and criminal prosecution.

Your rights

You can, at any time, request that VBC GUESTHOUSE permanently erase any and all personal and identifiable information directly related to your person or company at any time, and VBC GUESTHOUSE will endeavour to adhere to this request as quickly as possible and notify you of its completion.


VBC GUESTHOUSE may, from time to time, change the wording or features of this policy; though VBC GUESTHOUSE shall not debase its fundamental tenants as described in the "Summary". VBC GUESTHOUSE shall retain online and make available an accessible archive of previous policies when an update occurs. Further, VBC GUESTHOUSE shall endeavour to take reasonable action towards notifying users of any changes.

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